Terms & Conditions

Privacy Policy Disclaimer:

The Personal Information gathered will be solely used in the context of fulfilling the booking and the related procedures. While working on the booking, we, ATG Tours may use Personal Information such as first name, last name, gender, email, date of birth, and contact number as shared and permitted to be stored by you or your corporate. This information will be displayed/presented to the user at the time of fulfilling a booking so as to allow you to complete your bookings expeditiously.

• Confirmation of your reservations with respective service providers;
• Information and updates regarding the transaction status
• Sharing of booking confirmation via SMS or Whatsapp or any other messaging service;
• Sharing of any updates or modifications to your booking(s);
• Our customer support aid and service whenever necessary

Use of your information::

ATG Tours uses sensitive billing details (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our site. We use other information about you for the following general purposes: to register you as an ATG Tours member; to provide you with the products and services you ask for; to provide you with travel confirmation and updates; to share travel notifications with you; to provide information about service updates and services that may interest you; to communicate and connect with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and site; to otherwise personalize your experience with ATG Tours; to facilitate rewards as part of any loyalty or rewards program you prefert o join; to solicit information from you, via surveys; to resolve disputes, collect fees, or troubleshoot problems; to avert potentially prohibited or illegal activities; to conduct regulatory screening requirements; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

Lawful bases for processing: We will normally collect personal information from you only (i) where we need the personal information to perform a contract with your organization, (ii) where the processing is in our legitimate interests (or those of any third party) and not overridden by your rights, or (iii) where we have your consent to do so. In some cases, we will have a legal obligation to collect personal information from you such as where we need to use your transaction history to complete our financial and tax obligations under the law.

If we ask you to provide personal information to comply with a legal obligation or to perform a contract with your organization, we will make the reason clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

If we gather and use your personal information pertaining to our legitimate interests (or those of any third party), this interest will normally be to operate our platform and communicate with you as necessary to provide our services to you, for security verification purposes when you contact us and for our legitimate commercial interest, for instance, when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities. We may have other legitimate interests and if appropriate we will clarify those legitimate interests at the relevant time.

If we request your consent to provide personal details, we’ll make clear that you have the right to withdraw your consent at any time.

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